FamilyMeds: Privacy Policy

Last updated: 14 October 2026

About this policy

FamilyMeds ("the app") reminds a family to take their medicines and lets family members see when a dose is missed. It is provided by ModusLab ("we", "us"). This policy explains what data the app handles, why, and your choices. It is written to meet the Google Play User Data policy and India's Digital Personal Data Protection Act, 2023.

What we collect

• Account details: email address and password (stored only as a secure hash), used for sign-in and password reset codes.
• Family details you enter: family name, each member's name, relation, mobile number and language.
• Medicines and doses: medicine names, strength, purpose, times, days, stock, and when each dose was taken or skipped. Medicines marked private are shown only to that member.
• Clinic links (only if you add one): the clinic's name, address and phone, the prescriptions it shared with you, the reports it added for you, and reports you choose to share with it. See "Linking with a clinic" below.

Alarms, notifications and spoken reminders are created on the phone itself. The camera is used only to scan a clinic's QR code or to photograph a report you choose to share. The microphone permission is part of the alarm sound system; the app does not record audio. We do not collect location, contacts, call logs, advertising IDs or browsing data. The app has no ads and no analytics trackers.

Where it is stored

Family data is stored with our hosting provider Supabase on servers in Mumbai, India, encrypted in transit (HTTPS) and at rest. Only members who joined your family, with the creator's approval, can read it. A copy is kept on each phone so reminders work without internet.

Linking with a clinic

A clinic that uses MediStock (also made by ModusLab) can send your prescription to FamilyMeds. Nothing is linked until you enter the clinic's one-time code, or scan its QR code, together with the mobile number the clinic has for you.

• Prescriptions and reports the clinic adds for you are visible to both you and the clinic. FamilyMeds turns the prescribed medicines into reminders on your phone; you can change or delete them like any other medicine.
• Reports you add in FamilyMeds reach the clinic only if you turn on sharing for that clinic. Sharing is off until you turn it on, is asked for separately, and is never needed for reminders.
• You can turn sharing off at any time; the clinic stops seeing your reports immediately. You can delete any report you shared. Unlinking ends the link and deletes every report you shared with that clinic; reminders already on your phone stay.
• The private link key is kept in the phone's secure storage. The clinic's data is held by the clinic in MediStock; contact the clinic to correct it.

Who we share it with

We do not sell or rent data, and we do not share it for advertising. We use these service providers only to run the app:

• Supabase: database, sign-in and file storage (India region).
• Resend: password-reset codes by email.
• Expo: building and delivering the app and its updates.

How long we keep it

Data is kept while your family uses the app. Removing a member deletes their medicines and dose history. Dose history older than about 13 months is dropped from the phone. Signing out erases the phone's copy, including clinic links on that phone. Backups by our hosting provider expire within 30 days.

Your choices and rights

• Access and correction: view and edit your data in the app.
• Deletion: delete members, medicines or clinic links in the app, or email us from your account's email address and we delete your account and family data within 7 days.
• Clinic sharing: turn it on or off, or unlink, from the clinic's page in Medicines.

Children

Accounts are for adults. A parent or guardian may add children as family members to manage their medicines.

Changes, contact and grievances

We will update this policy when the app's data practices change and show the new date at the top. For questions, requests or complaints about personal data, email support@moduslab.in and we will reply within 7 days.

Email support@moduslab.in · Delete your account · Modus Lab